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Optimize your dispatch

Give your dispatchers the tools to reduce empty miles, improve route efficiency, and confirm trip profitability before leaving the yard.

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Green icon showing a semi-trailer truck and a dollar sign, representing Neo TMS’s promise to increase profit per mile by optimizing heavy trucking resource usage.

Increase your profit per mile

Give your dispatchers the tools to reduce empty miles, improve route efficiency, and confirm trip profitability before leaving the yard.

Green icon of a stylized eye, representing real-time visibility provided by Neo TMS to monitor operations and make better decisions at the right time.

Full operational visibility

Track your fleet activity in real time thanks to integrations with telematics, maintenance systems, and compliance tools.

Icon showing a gear, a lightbulb and a human, symbolizing proactivity and the ability to anticipate challenges with Neo TMS.

Stay proactive in dispatch

Neo puts dispatchers back in control so they can anticipate issues, plan ahead, and prevent costly delays.

Accelerate your operations

Boost your efficiency with the advanced features of Neo’s Dispatch module.

Orders

Create customer orders manually or automatically, including document and attachment handling.

Review and validate existing orders using a centralized, calendar-style view for better planning and control. 

Planning

Increase your profit per mile by optimizing route planning.

Plan and assign trips based on lane, customer type, transport mode, driver, or equipment.

Dispatch

Assign loads to drivers using a shared dispatch schedule and track trips in real time.

Save time by setting default driver-truck-trailer pairings to speed up dispatching and reduce assignment errors. 

Invoicing

Generate customer invoices automatically based on trip information.

Choose flexible invoicing options tailored to each client or contract.

Add-on module

Driver payroll

Automate gross pay calculation for your drivers based on activity data captured through your telematics system.

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Add-on module

Fuel cost optimization

Reduce diesel expenses by importing fuel price lists from carriers and generating zone-based fuel stop recommendations.

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Simple, intuitive, efficient.

See how Neo supports your team from order entry to dispatch.

Neo TMS interface showing order details with billing, caller, and operation sections.
Neo TMS interface showing drag-and-drop order transfer from order list to dispatch calendar.
Neo TMS dispatch calendar with driver list, time slots, and assigned trip details panel.

Tangible benefits

Give your dispatchers an intuitive, connected, and intelligent solution to plan, dispatch, and track trips efficiently.

 

  • Stronger performance

    Boost profit per mile by maximizing asset utilization and save time by automating manual tasks.

  • Real-time operational visibility

    Make the right decisions at the right time. Detect risks early and act before problems impact your operations.

  • A better dispatcher expérience

    Help your team reach their goals. Neo improves coordination across operations with centralized data and clear processes.

  • User-friendly interface

    Provide your team with a modern, intuitive dispatching experience from day one.

Frequently asked questions

Quick answers about Neo TMS - Dispatch, its deployment, and how it works.

What does Neo TMS - Dispatch do?

Neo TMS - Dispatch manages the operations of heavy-truck freight carriers. It covers order entry, dispatching trips to drivers, real-time tracking of operations and invoicing.

Built to adapt to each carrier's needs, whatever the freight, trailer type or destination, it is especially well suited to full truckload (FTL) operations.

Does Neo TMS - Dispatch include invoicing?

Yes. Invoicing is built into Neo TMS - Dispatch, with nothing extra to add. Invoices are generated directly from orders and adapt to each customer's agreements, eliminating double entry between operations and accounting.

Can I see a trip's profitability before the truck leaves?

Yes. With Neo TMS - Dispatch, dispatchers see a trip's profit per mile before the truck leaves. They can compare options, optimize the use of trucks, drivers and trailers, and turn down an unprofitable trip.

What does Neo TMS - Dispatch integrate with?

Neo TMS - Dispatch integrates with ISAAC Instruments and Geotab telematics, including directly within Geotab Drive. It also integrates with MIR-RT maintenance software, Anytrek trailer tracking and BorderConnect for customs.

New integrations can also be developed to meet your needs, including with Samsara and Motive telematics.

Does Neo TMS - Dispatch handle cross-border shipments and customs?

Yes. Neo TMS - Dispatch integrates with BorderConnect, a specialized ACE (U.S.) and ACI (Canada) eManifest solution. Electronic manifests are sent, tracked, amended and cancelled directly in Neo from the trip, including for drivers without a FAST card.

Does Neo TMS - Dispatch replace my accounting software?

No. Neo TMS - Dispatch is designed to work with your existing accounting ERP. Neo TMS manages rates, fuel surcharges and accessorial charges, then generates the invoice and all relevant supporting documents. Neo emails the invoice to the customer, and everything is then passed on to accounting.

Invoices can, for example, be exported to software such as Acomba or Sage 50.

How many users can use Neo TMS - Dispatch?

Unlimited. Neo TMS - Dispatch is priced per truck, not per user. Dispatchers, billing, management and customer service all have access at no extra cost. Technical support and updates are included. For more on pricing, see our FAQ.