---
title: "FAQ: Transportation Management System | Neo TMS"
description: Learn about Neo TMS, modules, pricing, integration, training, and support to see how we simplify fleet management.
image: https://neotms.com/hubfs/neo-tms-faq-reponses-questions-gestion-transport-routier.jpeg
---
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# Frequently asked questions
Answers to the most common questions about Neo TMS, your next-generation transportation management system.
### What is Neo TMS?
Neo TMS is an **all-in-one transportation management system** built for **trucking companies** and **fleet operators**.
It helps you **plan, dispatch, and manage trips** more efficiently — from **order to invoice** — while giving you **real-time visibility** into every aspect of your trucking operations.
Built for the field, Neo combines **performance**, **flexibility**, and **ease of use**.
### What does TMS mean?
A **Transportation Management System (TMS)** is a platform that helps trucking and logistics companies **simplify** and **automate** their operations.
It optimizes processes like **load planning**, **dispatching**, **tracking**, **billing**, **and reporting**, saving both time and money.
### Who is Neo TMS designed for?
Neo TMS is designed for **all types of trucking companies** looking to streamline their operations.
With its **modular architecture**, Neo adapts to your business reality through **flexibility**, **scalability**, and **seamless integration** with the systems you already use, from **in-cab technology** to **fleet maintenance solution**.
The goal: to **improve profitability on every mile driven**, no matter what type of freight you haul or your fleet size.
### Can Neo be implemented without disrupting our operations?
**Yes.** We know your **TMS processes are at the heart of your business**, and we make sure they keep running smoothly throughout the transition.
**Our team handles every key step** of the implementation process to ensure your dispatch and fleet operations continue as usual.
With Neo, you can upgrade your transportation management system**without interrupting the flow of your day-to-day trucking operations**.
### How long does it take to implement Neo TMS?
Every implementation is unique and based on a **clear**, **customized plan** tailored to your operation. The timeline varies depending on factors such as fleet size, selected modules, specific business needs, and team availability.
On average, implementation takes **anywhere from a few weeks to a few months**, depending on your setup and objectives.
The **Neo team** supports you every step of the way to ensure a **smooth onboarding process** and a **successful deployment** of your transportation management system.
### What is Neo’s pricing model?
Neo is a SaaS-based solution with **monthly pricing per truck**, making it affordable for fleets of all sizes.
**Flexible plans** and **custom development options** let carriers tailor Neo to their operational needs and gain a competitive edge.
### Does Neo integrate with my existing tools?
**Yes**. Neo integrates seamlessly with leading industry solutions such as **ISAAC Instruments**, **MIR-RT**, **RBI Canada**, and **Anytrek**. These integrations ensure smooth data synchronization for a real-time, end-to-end view of your operations.
With over **20 years of software development and system integration experience**, our team can also **connect Neo with your existing tools** or custom platforms to fit your operational workflow perfectly.
### Is my data secure with Neo?
**Yes**. Neo is hosted in Canada on secure, encrypted servers, following **best practices** for **data protection**, **privacy**, and **compliance**.
Your data remains your property and we protect it with the highest level of security, ensuring reliability and peace of mind for your business.
### How much training is required to use Neo?
Neo is designed to be **intuitive** and **easy to use**. A short onboarding session is all it takes for your team to become autonomous.
Our experts provide **personalized training** and**ongoing support** tailored to each role -- whether it’s dispatchers, billing staff, or fleet managers - so every user can get the most out of Neo from day one.
### Can I start with just one module?
**Yes**. While using the full Neo TMS suite delivers the best overall performance, you can start with a single module.
Key tools like **Driver payroll** or **Fuel cost optimization** can be used independently to meet your immediate operational needs and easily integrated later as your business grows.
### Is Neo available in English?
**Yes**. Neo TMS is fully bilingual (**English–French**), making it easy to deploy across mixed-language teams or Canada-wide operations.
This flexibility helps transportation companies unify their dispatch, payroll, and operations under one platform, no matter the region or language.
### Is Neo a telematics solution?
**No**. Neo is not a telematics system, but it **integrates seamlessly** with major telematics platforms.
This integration gives you a **complete, real-time view of your operations**, combining telematics data with dispatch, payroll, and profitability insights.
[](https://neotms.com/en/?hsLang=en)
- Modules
- [Dispatch](https://neotms.com/en/module-dispatch)
- [Driver Payroll](https://neotms.com/en/module-driver-payroll)
- [Neo Fuel](https://neotms.com/en/neo-fuel)
- [Petroleum](https://neotms.com/en/module-petroleum)
- [Why Neo](https://neotms.com/en/why-neo-tms)
- Resources
- [FAQ](https://neotms.com/en/faq)
- [Blog](https://neotms.com/en/blog)
- Company
- [Services](https://neotms.com/en/services)
- [About Us](https://neotms.com/en/about-us)
- [Contact](https://neotms.com/en/contact)
© 2026. All rights reserved. Neo TMS is proudly developed by [Classe Affaires](https://classeaffaires.com/). [Privacy Policy](https://neotms.com/en/privacy-policy?hsLang=en).
-
-
-
-
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