---
title: Services
description: Beyond software, Neo supports you with tailored onboarding, continuous training, tech support, and custom development for your fleet’s success.
image: https://neotms.com/hubfs/neo-tms-contact-support-client-1.jpeg
---
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# Services
## Our goal : your success
Benefit from a high-performance solution and from the support of a team that truly understands your business reality.
[REQUEST A DEMO](https://neotms.com/en/demo-request?hsLang=en)
[CONTACT US](https://neotms.com/en/contact?hsLang=en)
## Streamlined Implementation
Every trucking company is unique. That’s why we make sure Neo becomes *your* Neo.
### Support
From day one to everyday use, our experts ensure a close partnership, a smooth experience, and clear communication every step of the way.
### Configuration
Neo is fully tailored to your operations, from data import and user setup to customized reporting.
### Productivity
During implementation, your operations continue without interruption. Everything is designed to help your team become efficient, fast.
### Training
Your team receives role-specific training, empowering them to be confident and productive within the first few weeks.
### Integrations
Neo connects seamlessly with complementary solutions - such as telematics or maintenance - to increase your visibility across all operations.
## Ongoing services
### Customer success
Our team speaks your language. Whether by phone or email, you’re supported by specialists who understand the real-world challenges of the trucking industry.
### Technical Support
Our technical support combines SaaS expertise with hands-on industry experience. Responsive and reliable, it gives you daily peace of mind.
### Custom Development
Want to strengthen your competitive edge? Our development team can build tailor-made features that perfectly fit your operational needs.
## Your benefits
Choosing Neo means adopting an innovative solution and gaining a committed partner.
- A reliable, available partner that’s dedicated to your success.
- Technology expertise combined with over 20 years of transportation experience.
- A solution that adapts to your business, with flexible custom development options.
- A fast and seamless implementation process to ease your transition.
- A collaborative, customer-focused team always working in solution mode.
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- Modules
- [Dispatch](https://neotms.com/en/module-dispatch)
- [Driver Payroll](https://neotms.com/en/module-driver-payroll)
- [Neo Fuel](https://neotms.com/en/neo-fuel)
- [Petroleum](https://neotms.com/en/module-petroleum)
- [Why Neo](https://neotms.com/en/why-neo-tms)
- Resources
- [FAQ](https://neotms.com/en/faq)
- [Blog](https://neotms.com/en/blog)
- Company
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- [About Us](https://neotms.com/en/about-us)
- [Contact](https://neotms.com/en/contact)
2026. All rights reserved. Neo TMS is proudly developed by [Classe Affaires](https://classeaffaires.com/). [Privacy Policy](https://neotms.com/fr/politique-de-confidentialit%C3%A9?hsLang=en).
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```json
{
"@context" : "https://schema.org",
"@type" : "Organization",
"address" : {
"@type" : "PostalAddress",
"addressCountry" : "CA",
"addressLocality" : "Saint-Augustin-de-Desmaures",
"addressRegion" : "QC",
"postalCode" : "G3A 1S8",
"streetAddress" : "15, rue de Rotterdam, Bureau 10"
},
"areaServed" : {
"@type" : "GeoCircle",
"description" : [ {
"@language" : "fr",
"@value" : "Amérique du Nord (Canada et États-Unis)"
}, {
"@language" : "en",
"@value" : "North America (Canada and United States)"
} ],
"geoMidpoint" : {
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"latitude" : 46.8139,
"longitude" : -71.208
},
"geoRadius" : "5000000"
},
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"availableLanguage" : [ "French", "English" ],
"contactType" : "customer service",
"email" : "info@neotms.com",
"telephone" : "+1-888-852-2342"
},
"description" : [ {
"@language" : "fr",
"@value" : "Neo TMS est un système de gestion du transport (TMS) conçu pour les entreprises de transport par camion lourd en Amérique du Nord. Développé par Classe Affaires depuis 2022 et disponible commercialement depuis 2024, Neo optimise les opérations de la prise de commande à la facturation avec plus de 20 ans d'expertise dans le transport routier."
}, {
"@language" : "en",
"@value" : "Neo TMS is a Transportation Management System (TMS) designed for heavy truck transportation companies in North America. Developed by Classe Affaires since 2022 and commercially available since 2024, Neo optimizes operations from order intake to invoicing with over 20 years of expertise in road transportation."
} ],
"founder" : [ {
"@type" : "Person",
"jobTitle" : [ {
"@language" : "fr",
"@value" : "Président et co-fondateur"
}, {
"@language" : "en",
"@value" : "President and co-founder"
} ],
"name" : "Célestin Ferland"
}, {
"@type" : "Person",
"jobTitle" : [ {
"@language" : "fr",
"@value" : "VP et co-fondateur"
}, {
"@language" : "en",
"@value" : "VP and co-founder"
} ],
"name" : "Jean-Sébastien Parent"
} ],
"foundingDate" : "2003",
"knowsAbout" : [ "Transportation Management Systems", "Systèmes de gestion du transport", "Trucking logistics", "Logistique du camionnage", "Fleet management", "Gestion de flotte", "Dispatch solution", "Solution de répartition", "Truck dispatch", "Répartition de camions", "Petroleum transport", "Transport de produits pétroliers", "Driver payroll automation", "Automatisation de la paie des chauffeurs", "Fuel cost optimization", "Optimisation des coûts de carburant" ],
"legalName" : "Classe Affaires inc.",
"logo" : "https://neotms.com/hubfs/Logos/logo-neo-tms-blog.png",
"name" : "Neo TMS",
"sameAs" : [ "https://www.linkedin.com/company/neo-tms/", "https://www.facebook.com/neotransportmanagementsystem/", "https://www.instagram.com/neotms/", "https://www.youtube.com/channel/UCeHnPgb0oV8tBoiUVVvrnCA" ],
"url" : "https://neotms.com"
}
```
```json
{
"@context" : "https://schema.org",
"@type" : "Service",
"additionalProperty" : [ {
"@type" : "PropertyValue",
"description" : "From day one to daily use, our experts ensure close collaboration, a pleasant experience, and smooth communications.",
"name" : "Support"
}, {
"@type" : "PropertyValue",
"description" : "Neo is adapted to your reality, from importing your data to creating access, including report customization.",
"name" : "Configuration"
}, {
"@type" : "PropertyValue",
"description" : "During implementation, you can continue your operations without interruption. Everything is designed to make your teams efficient quickly.",
"name" : "Productivity"
}, {
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"description" : "Your employees benefit from role-adapted training, making them autonomous and efficient from the first weeks.",
"name" : "Training"
}, {
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"description" : "Neo integrates with complementary solutions (telematics, maintenance, etc.) to increase visibility on your operations.",
"name" : "Integrations"
} ],
"areaServed" : {
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"name" : "Canada"
},
"audience" : {
"@type" : "Audience",
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},
"description" : "Simplified Neo TMS implementation service with personalized approach in 5 pillars: Close Support, Custom Configuration, Maintained Productivity, Role-adapted Training, and Integrations with your existing systems.",
"name" : "Neo TMS Implementation",
"offers" : {
"@type" : "Offer",
"description" : "Complete implementation with personalized support",
"priceCurrency" : "CAD"
},
"provider" : {
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"name" : "Neo TMS",
"url" : "https://neotms.com"
},
"serviceType" : "TMS (Transportation Management System) software implementation",
"termsOfService" : "https://neotms.com/en/services",
"url" : "https://neotms.com/en/services"
}
```
```json
{
"@context" : "https://schema.org",
"@type" : "ItemList",
"description" : "Continuous support services after Neo TMS implementation",
"itemListElement" : [ {
"@type" : "ListItem",
"item" : {
"@type" : "Service",
"description" : "Our team speaks your language. Whether by phone or email, you are always supported by specialists who understand the challenges of road transportation.",
"name" : "Customer Success",
"provider" : {
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},
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}, {
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"description" : "Our technical support combines SaaS expertise and field understanding. Responsive and efficient, it guarantees peace of mind in your daily operations.",
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}
},
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}, {
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"item" : {
"@type" : "Service",
"description" : "Do you want to preserve or enhance your competitive advantages? Our team has solid experience in custom development and can create features adapted to your reality.",
"name" : "Custom Development",
"provider" : {
"@type" : "Organization",
"name" : "Neo TMS"
}
},
"position" : 3
} ],
"name" : "Neo TMS Ongoing Services",
"url" : "https://neotms.com/en/services"
}
```