Canada's trucking industry accounts for 78% of all goods transported and over $67 billion in operating revenue*. It's an economic pillar. And yet, the tools most carriers use to manage their operations haven't kept up with today's technology
Most TMS platforms on the market were developed 15 to 20 years ago. Their original purpose: financial control. Invoicing. Accounting. Reporting. On that front, they get the job done.
But what about dispatch optimization? Real-time operations tracking? Handling the unexpected? The dispatcher figures it out on his own. He improvises with whatever he has: a spreadsheet, sticky notes, his memory, his experience.
The result? A carrier's profitability is determined outside its operations management system. Profit per mile - the metric that separates a growing company from a stagnant one - lives in the dispatcher's head, on scraps of paper, in scattered files. It makes no sense.
Listening to carriers, one fact became undeniable.
Profit per mile shouldn't just be a metric you look at in a month-end report. It's actively decided before the truck leaves the yard. The dispatcher is the one who influences it: which orders get assigned to which driver, in which truck, on which route, at what time. Every decision has a direct impact on profitability.
If his tool doesn't show him the right variables before he assigns a trip, the dispatcher is working blind. And improvisation is expensive: empty miles, suboptimal pairings, errors, unhappy customers, underused resources that no one notices until the end of the period.
We made a simple decision: build a TMS that starts with operations, not invoicing. A system at the heart of daily operations, where the dispatcher can optimize every decision before the truck leaves the yard. Not after.
Neo TMS is not an update to legacy software. It's a next-generation solution, designed for the realities of the field.
Here's what that means in practice:
|
The Traditional Approach |
The Neo TMS Approach |
|
Monolithic software: all or nothing |
Independent modules: you select what you need |
|
12–18 months of implementation |
Progressive adoption, one module at a time, while you keep running your operations |
|
Designed for access from company offices |
Web-based solution, accessible anywhere with an internet connection |
|
The dispatcher adapts to the software |
The software adapts to the dispatcher |
|
Enterprise-level or per-user pricing |
Predictable pricing, per truck per month, based on selected modules |
Our modules cover dispatch, petroleum tanker transport (one of the few TMS platforms in North America to offer this specialization), automated driver pay and fuel cost optimization.
Each module works on its own - no need to buy the full suite to solve a specific problem. One carrier might start with payroll, another with petroleum dispatch. What matters is that the tool addresses the most pressing need first.
And because field data makes the difference, Neo TMS integrates with the solutions your drivers already use: ISAAC, Geotab, MIR-RT, Anytrek or Samsara, for example. No double entry. Information flows from the truck to the office in real time.
Dispatchers see truck, trailer and driver availability at a glance, along with work schedules and estimated trip duration. They can make informed decisions before every departure, without toggling between multiple tools.
Managers get visibility into their operations without waiting for the month-end report. They see in real time whether their resources are being used to full capacity.
Payroll teams skip the manual compilation and move straight to timesheet verification, saving valuable time. Statements are generated automatically from telematics data, eliminating errors.
Petroleum carriers anticipate their customers' needs through consumption forecasts and optimize every tanker compartment.
We don't claim it's magic. But a tool built to meet the dispatcher's specific needs - that makes all the difference.
Carriers that equip themselves to see, decide and optimize in real time are pulling ahead. The rest fall behind and struggle to catch up.
Neo TMS was built for the former. For those who believe their dispatcher deserves better than software from 2003. For those who want to maximize every trip, before the truck even leaves the yard.
* FAN, Dana et HEMINTHAVONG, Khamla, "Road Transportation: Heavyweight of the Canadian Economy", 2022